Supercharger is here

for Visual Studio 2015 & 2013

In case you are experiencing technical difficulties with Supercharger, first please have a look at the following list of known problems and their solutions.

If the suggested solution does not work for you or your problem is not listed, then please contact us at support@supercharger.tools with details on the issue you are encountering. In case you are registered with a Business license, it will be a very good idea to specify that (for a high priority reply).

Known Problems and Solutions

  • PROBLEM 001: Supercharger is always disabled on VS restart.
  • CAUSE: Most surely this is because of an issue in the internal VS Extension Manager engine, which lead to one or more older versions of Supercharger being left over.
  • SOLUTION:
    1. Uninstall Supercharger (from VS "Extensions and Updates") and restart Visual Studio to allow for the real cleanup to be performed.
    2. Close Visual Studio (ensure devenv.exe is not present in the Task Manager).
    3. Look manually for other installed copies. That is, go to the location where extensions are installed (i.e. %USERPROFILE%\AppData\Local\Microsoft\VisualStudio\14.0\Extensions) and have a look into each folder there - if you can find a "Supercharger.dll" file in it, then the folder should be deleted. Continue the search in remaining subfolders even if you did found one already.
    4. Reinstall Supercharger from the "Extensions and Updates" dialog.
  • PROBLEM 002: You get an error message in Supercharger warning about an older version still being present on your system.
  • CAUSE: Again, such an issue is caused by the internal VS Extension Manager engine failing to uninstall the previous Supercharger version when updating to the latest one.
  • SOLUTION:
    1. Uninstall Supercharger (from VS "Extensions and Updates") and restart Visual Studio to allow for the real cleanup to be performed.
    2. Close Visual Studio (ensure devenv.exe is not present in the Task Manager).
    3. Look manually for other installed copies. That is, go to the location where extensions are installed (i.e. %USERPROFILE%\AppData\Local\Microsoft\VisualStudio\14.0\Extensions) and have a look into each folder there - if you can find a "Supercharger.dll" file in it, then the folder should be deleted. Continue the search in remaining subfolders even if you did found one already.
    4. Reinstall Supercharger from the "Extensions and Updates" dialog.
  • PROBLEM 003: 'An exception has been encountered. This may be caused by an extension.' error messages on Visual Studio start after installing another extension or after a Visual Studio or extension update.
  • CAUSE: This is not caused by Supercharger and is most likely due to a corrupt Visual Studio internal component cache. Visual Studio seems to do this sometimes...
  • SOLUTION:
    1. Close Visual Studio (ensure devenv.exe is not present in the Task Manager).
    2. Delete the following folder:
      %USERPROFILE%\AppData\Local\Microsoft\VisualStudio\14.0\ComponentModelCache
    3. Restart Visual Studio.

Contact Us

In case you are encountering a different problem or need to discuss something then you are welcome to contact us by email: support@supercharger.tools